Frequently Asked Questions

Yes, you can bring your own items to be embroidered or customized. There is no penalty for bringing your own items, and it is a common practice for many customers to do so. This can be a cost-effective option and allows you to choose the specific items that you want to have customized. Just keep in mind that the quality and condition of the items you bring may affect the final result, so be sure to choose items that are suitable for the customization method you prefer. 

Custom printed items can start as low as $4.99, and embroidering names on polo shirts or lab coats can average around $9.99. However, to provide an accurate quote, we need more information about your customization requirements. Factors such as the item, design, and materials used can impact the final cost. Please reach out to us at 281-766-0080 with as many details as possible to avoid any surprises. We'll be happy to assist you. 

Yes, we have a variety of products in-store for your convenience. Our inventory includes popular and in-demand items, such as towels, robes, and gifts for any occasion. We highly recommend visiting our shop to view our samples and inventory before making a purchase elsewhere. Our goal is to provide you with the best shopping experience possible, so feel free to stop by and see what we have to offer. 

On average, it takes 4 to 7 days to complete a custom embroidery, or custom printing order. However, we understand that sometimes you may need your items sooner, and we offer rush services to accommodate those needs. If you need your items quickly, we can typically complete them within the same day.

It's important to note that during busy seasons such as Christmas, back to school, and other holidays, there may be a higher demand for custom items. To ensure that you receive your items in a timely manner, it's best to bring them to us at least two weeks before you need them. This will give us sufficient time to process your order and ensure that you receive your custom items on time.

There is no minimum order requirement. You can rest assured that the quality of our customization services will remain the same, regardless of the quantity you order.

1. Can you embroider or print logos?
2. What files types do I need?
3. How much does it cost? Set up fee?
4. How long does it take?
5. I want a specific design.
6. Embroidery or Printing?